December 12, 2017 Jeffrey Burt
Downtime has been plaguing companies for decades, and the problems have only been exacerbated during the internet era and with the rise of ecommerce and the cloud.
Systems crash, money is lost because no one is buying anything, more money is spent on the engineers and the time they need to fix the problem and get things back online. In the meantime, enterprises have to deal with frustrated customers and risk losing many of them, who lose trust the in the company and opt to move their business elsewhere. For much of that time, the response to system failures has …Read more